#BTS WITH RESKINNED: OUR VALUES

Reskinned aims to offer high quality pre-loved items and to reduce the number of clothes that end up in landfill by responsibly recycling end of life items. We’re part of the pre-loved revolution and we’re in this for the long-haul. We’d love for you to join us on this journey.

Reduce waste where possible

This approach is something that informs decisions across the business. £140 million worth of used but still wearable clothing goes to landfill every year (WRAP). Reskinned sends 0% of clothing to landfill. That’s because we know that there are better options out there. Yes, it takes more time and more people-power, but we put in the work because we believe it's the right thing to do. By opting for recycling, upcycling and resale over landfill, we can reduce carbon emissions and pollution.

Reskinned are big fans of using whatever is already in existence. We could plaster our logo over everything but that’s not our style. That’s why we don’t produce our own packaging and encourage you to send us your clothes in parcels you already have at home.

Empower people to continue the lifecycle of their clothes

We want your old clothes, but we want you to get the most out of them first. That’s why we take the time to point you in the right direction for options for repairs, provide guidance on how to care for your clothes and encourage you to give less-reached-for clothes to friends and family before sending them to us. We also make it really easy for you to send them to our sorting facilities. You can use any packaging you have at home and we’ll cover the cost of delivery. Oh, and we work hard to get you great rewards from brands you love as part of our Take Back Schemes.

Don’t be a gatekeeper

Reskinned are passionate about building a community of engaged people, brands and changemakers. We’re happy to point people in the right direction when it comes to recycling or other businesses. We’ll loudly celebrate the successes of our partners and collaborate with those who share our values. Our vision is to develop the best network of recyclers and innovators who can empower each other to reduce fashion’s impact on the environment.

Improve textile recycling in the UK

Easier said than done, but put simply, this is at the core of our business. We’ve got over 20 years of experience in textile recycling. We’re building on that existing knowledge by working with innovative textile recycling plants who can offer fibre to fibre recycling and we are investing in expanding these options to more facilities. We’re also supporting research that will advance the types of recycling available and move fashion towards a more circular economy.

Make preloved shopping as familiar as new

We’re big fans of preloved clothing. We love the thrill of finding a deal and the good feeling we get for choosing the more sustainable option over new. But we understand that there can be risks, too. Especially when buying directly from another person. What if it’s not as described? What if I can’t send it back? Reskinned avoids all that worry by only selling clothes that are in great condition and are approved by the brands. We also make sure everything is professionally cleaned so it smells as good as new before photographing it accurately. Best yet, you’re welcome to return anything that doesn’t work out within the specific returns policy window. It’s as easy as buying new but more positive for the planet.

Reuse over recycling, always

Last but certainly not least. This is the big one for us. We’re passionate about improving textile recycling but we’ll always opt for reuse over recycling. Any item of clothing that can be worn again, will. Even if it needs some TLC before it’s ready to be passed on. We resell everything that is in good condition, either on our platform or in a market where we know there will be demand (we have long standing relationships with other resellers and make sure anything that is sent to them is a desirable product). We work with emerging designers to upcycle clothes that have potential and we also invest in repairs for any items that need it. The too loved, too frayed, too stained items end up in recycling, ready to start their journey as a new product or new material.

These values are a guiding light for the team. We promise to hold ourselves accountable to them and to also adapt to any emerging research.